Privacy Policy

Effective Date: 04/07/2025
1. Introduction
B M W Education (PVT) Ltd, trading as VXL Education Sri Lanka (“Company”, “we”, “our”, or “us”), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the applicable laws and regulations of Sri Lanka, including the Personal Data Protection Act, No. 9 of 2022.
By engaging with our services, visiting our website, or interacting with us in any manner, you consent to the practices described in this Privacy Policy.

2. What Information We Collect
We may collect and process the following types of personal data:
• Identity and Contact Details: Full name, NIC/passport number, phone number, email, and residential address.
• Education and Employment Information: Academic qualifications, transcripts, resumes/CVs, employment history.
• Financial Information: Bank details, tuition payment records, income details (for visa or admissions purposes).
• Sensitive Personal Data: Health records (if required for visa purposes), and biometric data (if required by institutions or immigration authorities).
• Website Data: IP address, browser type, location data, device information, and cookies for website functionality and analytics.

3. How We Collect Data
We collect data through the following means:
• Directly from you via forms, applications, emails, or phone calls.
• Through our website or CRM when you register, make inquiries, or engage with our content.
• From third-party sources, including partner universities, immigration departments, or referring agents (with your consent).

4. Why We Collect Your Data
Your personal data is used for:
• Facilitating university admissions, visa processing, and student support services.
• Providing access to our learning management system (LMS) and mock exams.
• Communicating with you about your application status, updates, or marketing (with your consent).
• Complying with legal obligations and regulatory requirements.

5. Legal Basis for Processing
We process your data on one or more of the following legal grounds:
• Your consent.
• Performance of a contract (e.g., student agreement or visa application).
• Compliance with a legal obligation.
• Our legitimate interests (e.g., improving services, marketing, fraud prevention).

6. Data Sharing and Disclosure
We may share your data with:
• Universities and educational institutions you apply to.
• Government and immigration authorities (locally and internationally).
• Authorized third-party service providers (e.g., courier services, online exam platforms).
• Our group companies and overseas offices, when necessary for your application.
We ensure all third parties comply with data protection requirements and handle your data securely.

7. International Data Transfers
If your data needs to be transferred outside Sri Lanka (e.g., to foreign universities or embassies), we ensure appropriate safeguards are in place, and transfers comply with applicable laws.

8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. Once data is no longer needed, we securely delete or anonymize it.

9. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request corrections to your data.
• Withdraw your consent (where applicable).
• Request deletion, restriction, or object to certain processing.
• Lodge a complaint with the Data Protection Authority of Sri Lanka once it is formally established.
To exercise any of these rights, please contact us at the details below.

10. Data Security
We use appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or destruction, including encryption, secure servers, and access controls.

11. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.

12. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact:
B M W Education (PVT) Ltd
Trading as VXL Education Sri Lanka
No. 586/2/24 Highway Gardens, Mahakatuwana Road, Homagama, Sri Lanka
Email: info@vxl.lk
Phone: +94 11 7 699 749